F.A.Q

 

Q. What hire periods are available?

A. Most products are available for hire from 1 day. Some products are a minimum of one weeks hire.

Our hire period structure is

  • 1 Day – Hire is for 24 hours from the time of receipt of our equipment
  • 2 Days – Hire is for 48 hours from the time of receipt of our equipment
  • 1 Week – Hire is for 7 days from the time of receipt of our equipment
  • Over 1 Week – Hire will be charged at the number of full weeks and part weeks
  • Weekend – Hire from 8.00am on Saturday to 9.00am Monday morning. Equipment maybe collected from Friday pm if it is available

Note – Equipment that is to be collected by ourselves will be considered off hire when instructed by the customer that it is available for collection.


Q. Do I have to pay a deposit?

A. Unless you have a credit account a deposit must be paid. Each product has a set deposit value.


Q. How can I make payment?

A. Deposits and the hire charge bill can be paid by cash, cheque (with a guarantee card) or credit card / switch card. We accept all major credit cards including American Express.


Q. Is VAT included in your prices?

A. No. VAT at the standard rate (20%) will be added to the final invoice.


Q. Do I need proof of identity?

A. Yes. For new customers you maybe asked for proof of photographic identity. This should be a drivers license or passport.

Account customers employees maybe asked for ID, should they be unknown to us.


Q. Can I open a credit account?

A. Yes. If you are going to be a regular hirer, we would be pleased to open a credit account. Please see our credit account application form (APPLY FOR ACCOUNT) top right of any of our pages. Credit account applications will be subject to normal credit checks.

Contact Details

KMA Tool Hire and Sales
Unit 8 Broncoed Business Park Mold Flintshire CH7 1HP 01352873511 cs@kmatoolhiresales.co.uk

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